Purchasing Supervisor
Supervise and participate in complex activities associated within the Purchasing Department. Ensure accuracy and completeness of work, proper staffing and training of employees, adherence to established Departmental, Clinic policies and procedures, and the Code of Conduct. Provide excellent customer service and positive outcomes during conflict resolution. The Supervisor will ensure customer expectations are met by our contract service providers and employees in the Purchasing Department.
Duties and Responsibilities:
- Supervise the Purchasing Department by leading, coaching, and mentoring personnel.
- Report incidents in a timely manner and communicate all concerns with Manager.
- Supervise various personnel actions including, but not limited to hiring, evaluating performance, and professional staff development.
- Assist with the developing and updating of Clinic and Departmental procedures to improve all services from the Purchasing Department.
- Ensure all contract employees receive the appropriate orientation and safety training prior to working in the Clinic.
- Use evaluation tools to gather feedback and to document the performance of service vendors.
- Consult with manager for problem solving and changing procedures.
- Track all housekeeping requests and ensure they are handled accurately and timely.
- Establish PAR levels and maintain inventory of contractors’ products and supplies to ensure the Clinic is adequately stocked.
- Perform periodic safety inspections for storage areas assigned to contractors. Review procedures, equipment and supplies to ensure they are compliant with State and Federal regulations. Inspections should include biohazard labeling, chemical storage, fire and safety, and blood-borne pathogens.
- Coordinate all conference-meeting requests and ensure appropriate setup. Evaluate by taking surveys and make changes as appropriate.
- Maintain a professional and clean environment for the Clinic and garage at all times.
- Maintain a safe working environment.
- Ensure the Clinic complies with all State and Federal regulations, as applicable to the areas of responsibility.
- Supervise personnel to ensure they follow the Departmental policies and procedures.
- Assist in other areas as needed.
Specific Areas of Responsibilities:
Housekeeping, Linen, Security, Valet, Plant Services, Answering Service, and Mail Services
- Monitor the performance of our vendors, to ensure they are peforming in accordance with contracted terms.
- Record any contract discrepancies, issues, conflicts, questions or concerns and communicate problem solving to the manager in a timely manner.
- Implement a system to manage the work requirements from all contracted services. Review all contracts for renewals, terminations or extensions on a monthly basis. Submit all contracts and suggestions for modification to manager for further review 45 days prior to renewal date.
- Develop working relationships with vendors, staff, and managers to ensure Clinic receives excellent customer service.
Special Events, Conference Center, Food Ordering / Catering, and Vending Services
- Review conference room schedule on a daily basis to ensure the following: confirming meeting participants and types of meal orders with the meeting requestor (verbal and written), ordering the appropriate meals (such as no meat for vegetarians), provides a variety of choices, restaurants, meals, and ensuring the proper amount of food is delivered on time. Evaluate the meals by taking surveys and make changes as appropriate.
- Effectively communicate with meeting requestor any conflicts or changes.
- Coordinate scheduling, decorations, setup, food delivery, and cleanup for preparation of special events as requested. Examples of the special events include: Take 5’s, Halloween, Thanksgiving, and Christmas.
- Review, assess, and recommend new vending services for the Clinic on a periodic basis.
Tenant Services
- Act as the liaison and maintain an open line of communication between the Clinic and new tenants.
- Direct all requests to the appropriate department for service in a timely manner.
- Communicate all potential interruptions of services, such as elevator repair or plumbing repairs
- Coordinate parking needs for tenants.
Background Requirements:
Education, Experience, and Knowledge
- B.S. degree with 2 or more years of experience, or equivalent.
- General hospital or clinic knowledge is preferred but not required.
Skills and Abilities
- Must demonstrate excellent organizational skills.
- Must demonstrate excellent customer service and customer satisfaction skills.
- Effective coordination of multiple projects.
- Uses analytical skills for troubleshooting and problem solving.
- Must have excellent communication skills, including written, verbal, and listening.
- Excellent computer skills – PC, MS office.
- Be able to lift up to 50 lb.
Clinic Information:
- MCH has provided internal medicine and sub-specialty care to Houstonians for over 40 years
- 35 physicians currently seeing 100,000 patient visits per year
- New state-of-the-art building
- High performance management team with a focus on patient care
Benefits:
- Competitive compensation package
- Free parking
- Health, dental, and life benefits, 401K, and paid time off
E-mail resumes to mchjobs@mchllp.com. Please make note of the position you are applying for in the subject line of your e-mail.
Current employees interested in applying for this position should refer to Policy VIII in the Employee Handbook for the proper procedures to be followed for transfers. In addition, please see Policy II in the Employee Handbook regarding referral bonuses.
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